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NetSuite ERP Software Review: Pros and Cons

netsuite erp review

For example, when accessing the Financial drop-down menu, you’re presented with choices including Banking, Lists, Inventory, and Reports. Clicking on the plus expands the category to show exactly what reports are available, and clicking on a report title launches the report. For those looking to create their own reports, there’s a Report Builder available by clicking on the “New Report” button at the top of the pane, and a selection of recently run reports in a small pane on the left. NetSuite OneWorld was originally NetLedger, then became the Oracle Small Business Suite, and was finally spun off into a separate public company in 2007.

netsuite erp review

It is the trusted resource for security professionals who need to maintain regulatory compliance for their teams and organizations. CIO Insight is an ideal website for IT decision makers, systems integrators and administrators, and IT managers to stay informed about emerging technologies, software developments and trends in the IT security and management industry. One of their strongest business intelligence and finance features is SuiteBilling, advertised as the industry’s first unified order-to-billing-to-revenue recognition solution on the cloud. Other notable features in this segment of the NetSuite ERP include revenue recognition, customizable analytics and dashboards, and multi-currency transaction capabilities.

Is NetSuite Right for You or Your Business?

If you have more than twenty-five users, you’ll have to buy the premium license, which would double the price. For one module with five user licenses, the cost is between $40,000 to $50,000. We purchase all the NetSuite products in a package that costs around $100 per user. The price is moderately expensive, and we aren’t using everything we pay for. Don’t worry, there are many other inventory management ERP systems to choose from like Brightpearl, Cin7, and Fishbowl.

  • While I was a part of the discussion, I cannot recall how much the solution costs.
  • Today, it continues to develop and build financial and ERP software as well as integrated systems that help mid-market companies build and grow successful businesses.
  • To take advantage of the platform, you’ll have to pay an annual license fee and one-time setup fee, which will be based on factors such as the modules and number of users you choose.
  • Forecasting can be performed using history, moving average, and linear progression.
  • To generate our quantitative score and use case, we reviewed software features such as payment and invoicing capabilities, the number of integrations, mobile apps, report generation, supported user count, and customer service.

Oracle NetSuite does not publish a fixed price list on its website. The pricing varies depending on factors such as which product configuration your company selects, the add-on modules required, the total user count, the contract duration and specific industry requirements. After licensing and implementation costs, which can run well into the thousands depending on the scope of your organization’s needs, monthly subscription costs for Oracle NetSuite begin at $99 per user per month. As such, Oracle NetSuite is not suitable for small businesses on a budget, but larger businesses with the resources to implement the platform may find its wide-ranging and advanced features well worth the cost.

Block Technical Data

And if you are willing to spend, you can have your system fit your business processed like a glove. Integration apps, along with native can put your business in a “semi-autopilot mode.” Practically limitless reporting capabilities. You can manage almost every aspect of the your organization while enforcing internal controls and monitoring employees with full visibility. I would recommend for enterprises with no less than 5M in sales and with 8 or more users to leverage the full functionality of this role-based system. Netsuite is built to fit the needs of each role within your organization, from the sales rep and warehouse manager to the A/R clerk and controller.

Oracle NetSuite will likely be a good fit only if you run a midsize or large business. However, you can obtain a two-week free trial no matter your business size. We recommend doing this if you’re interested in Oracle NetSuite, so you can determine beforehand whether the technology will serve your needs. Oracle NetSuite can ensure that your accounting practices meet general standards and that your books are being managed properly. Given the sophistication of the overall system, the natural language search capability could definitely be better. On the plus side, there are numerous training videos available in the online support center.

Sales Order Management Module

It’s optimal for distribution and light manufacturing businesses. NetSuite is a popular choice in the professional services market, where distributed workforces benefit from anytime, anywhere access provided by the web-based client software. To generate our quantitative score and use case, we reviewed software features such as payment and invoicing capabilities, the number of integrations, mobile apps, report generation, supported user count, and customer service. Sources of information included in this review were gleaned from the company’s website and software demos. Additionally, we studied user reviews for independent opinions on the software’s pros and cons. For ERP specifically, we focused on how the breadth of the product creates a unified system that will help businesses meet complex challenges.

Oracle’s powerful reporting and analytics tools also allow you to gain a more complete picture of your business at any time to make better-informed decisions about your finances. Although the other accounting platforms we reviewed come with similar tools, we found NetSuite’s features especially useful for larger businesses. Financial management helps expedite daily transactions, reduces time to budget and forecast, and accelerates financial close. It has features for billing, planning and budgeting, accounting integration, revenue recognition, financial reporting and consolidation, and governance, risk, and compliance with built-in capabilities and processes. The ability to customize just about anything your organization wants is rewarding.

Oracle NetSuite ERP

View Key Performance Indicators, up-to-date status and comparative data over your defined time periods on all your manufacturing metrics from work orders, assemblies, BOM components, and finished goods ordered and shipped. All your business data — customers, pipelines, orders, revenue to date and forecasts are available at your fingertips. Upon receipt of your purchase order, your warehouse can view the open purchase order and either auto-receive the material or receive by item or line number. Inventory levels will be auto-updated and customer backorders will be automatically filled. NetSuite, despite what its Sales team will claim, actually has a very weak ERP training and customer support program. We realized it when to our support team started receiving more and more requests for NetSuite Support.

netsuite erp review

These calls are not being directed to NetSuite Support, but to the NetSuite partners. Of course, many of these were our own clients and we were assumed that they just preferred talking to us. To our surprise, however, some of these users were not our clients and they were looking for training as NetSuite https://www.bookstime.com/ was not offering ongoing training (only on-boarding). Claim your profile to access Trustpilot’s free business tools and connect with customers. After a year and a small fortune spent on implementation we had to cancel the project. Sales staff sell you the world and make promises that cannot be kept.

Product Scorecard

SuiteApps are designed to meet business or industry-specific needs These apps fall into a number of categories, such as food and beverage, non-profit, restaurants and hospitality, warehouse management, banking, and accounting. E‑learning modules provide an introductory learning environment for core NetSuite functionality and address key areas such as basic navigation, sales force automation, marketing, support, accounting and order processing. NetSuite CRM+‘s order management system also gives everyone in your organization access to the same, up-to-date order information. Support representatives can view order statuses; sales representatives know when to make follow-up calls; and customers can check order statuses in real time via the Customer Center, or your Web site. Everything in NetSuite CRM+ is built around customers and orders — reports, dashboards, and customer intelligence all key off this tangible relationship with the customer, making it as easy to connect with them over the Web as in person. This order management capability also allows sales people to work a deal through the pipeline, right through to the actual close.

We like that the software comes with multiple language interfaces that can help you bridge communication or language gaps. NetSuite’s accounts receivable and payable features integrate all financial data into an easy-to-use system that functions automatically. They https://www.bookstime.com/articles/netsuite-erp also have management programs for taxes, fixed assets, cash, and payments. There are some considerations to weigh before enrolling in Oracle NetSuite. First, the software can be complicated to set up and manage, so it’s easy to get overwhelmed if you are a novice.

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